Hi Everyone,
if you are reading this please let everyone (ok, every guitar-player you know) that I am alive and well and that my shop is back open again usual hours - Tuesday, Thursday and Friday 1.00pm - 5.00pm.
I am also accepting repairs via the other shops that I always have. Byron
Music and Valiant (Brunswick Heads) are unchanged, and Planet Music
should be back operational soon. As, I hope, will Russell's Music.
Since my last post to this journal, Telstra have completely stuffed up my account. Despite hours that I've spent online and with phone calls, and despite three appointments with the Telstra Shop Goonelabah (nee Lismore), they have been unable to put my account onto a temporary hold and divert incoming calls to my mobile. They now seem to have cut me off. I will be seeing them tomorrow morning.
UPDATE - 31.5.22! Telstra have told me that there is another fault on the line, not directly related to the flood damage! They are working to fix this. But then, a few hours later, I get a text from Telstra saying that my account is overdue - so they clearly haven't put my account into "flood-relief hold mode".
Aargh!
I think that perhaps Telstra's incompetence has been, for me at least, almost as big an inconvenience as the actual flood!! I've probably spent as much time trying to deal with them as I have re-building the shop.
BUT!!! I am back open and slowly getting back to trading as normal.
Andrew
